Computer Repairs in Oakleigh: Fixing a Random Rebooting HP Desktop

Are you looking for a reliable computer repair service in Oakleigh?

Here’s a recent job that we just completed last week around you.

Location: Banksia st, Oakleigh

Device concerned: HP Pavilion Slimline Desktop

Problem: Frequent Intermittent Reboots.

The issue:

We had a client on Banksia st, Oakleigh ring us the other day for a computer repair. Their old but reliable HP Pavilion Slimline desktops had been restarting on a loop randomly without any warnings for a couple of weeks, just displaying a black screen and nothing else.

When we inspected, we couldn’t find a pattern to it. It would just happen randomly. At times, it would run for a few minutes without any issues and at times it would just restart minutes after it was turned on.

There weren’t any messages on the screen – just a black screen and the “Automatic Repair” screen soon after – as soon on the photo.

We deduced that the reboot could be linked to a hardware fault rather than anything to do with the software installed. So, we started with a full hardware diagnostic first, before we touched the software side of things.

Troubleshooting:

1. We ran Memory Tests and that came back clean which rules out RAM
2. We checked CPU and GPU temperatures and they were within the normal range
3. We then stress tested the CPU & Memory and found that the CPU temperature shot to 100c in 2 minutes. This clearly indicates a case of overheating.
4. On examining the CPU’s thermal paste, we found that it was dried up.

The Fix:

We did a full desktop PC clean up and removed all dust and debris. We replaced the thermal paste with a high performance one from Thermal Grizzly.

We stress tested the CPU for about an hour at the temperature was only around 70c-80c which is well within the normal range for such stress tests.

Ran some system file scans and disk error checks, which came up with a few error fixes. The PC started working well soon after.

Got a desktop that reboots itself for no obvious reason and needs a repair? Get in touch on 0484 357 559.

Why Choose Computer Technicians in Oakleigh?

Founded in 2016, we are Aussie own and operated. Our team is hand-picked, trained professionals who are computer engineers by profession. We aim to provide fast, same day service to most homes and businesses in Oakleigh. Our team is local to Oakleigh and are usually just about 5 to 10 minutes away from you.

Oakleigh is a rather busy inner south-eastern suburb in Melbourne with a strong mix of established families, students and small businesses. The common computer issues we deal with here are random shutdowns and reboots of computers, mainly due to their age. We also deal with many compact and slimline PCs that weren’t designed with airflow in mind. We also deal with several slow laptops with dying and aging hard drives from families who have been putting off upgrades.

Virus and malware infections on family and student computers are a common issue here in Oakleigh too.

Other recent works done in Oakleigh:

1. Fixed a PC that was throwing a black screen with a white cursor. (Location: Atkinson St)

2. Fixed a student’s desktop (from Oakleigh Primary School) that was running slow

3. Fixed a till register that wasn’t printing (Eaton Mall)

We also service all surrounding suburbs like Huntingdale, Clayton, Hughesdale, Chadstone and Oakleigh South.