At Computer Technicians, we have over 40 years of combined experience fixing, servicing, diagnosing and upgrading all types of Mac devices (old and new) which include MacBook Pros, MacBook Airs, iMacs and Mac Minis.
We understand how a slow, unresponsive iMac can affect your workflow – whether at home or at office. Hence, our fast, affordable and reliable Mac repairs can get you up and running with our same day service guarantee.
Computer Technicians, founded in 2016 by computer engineer Brian Mathew, is one of the highest rated Mac Repair businesses with over 600+ 5 star reviews across several platforms – we are the gold standard.
Common Mac Issues We Fix or Do
Macs are super reliable but once they have issues that affect their performance, speed and reliability – it takes a takes great expertise and experience to get them back to their peak performance. We have the expertise & experience. Our technicians are extensively trained in Apple device and call solve all your issues.
Our Local Mac Technicians can fix macOS issues where:
- Your Mac device fails to boot. It may be stuck in a grey screen/ white screen with just a logo or a question mark.
- The macOS freezes, crashes or is generally unresponsive.
- Applications take a while to start up or crashes as soon as they start.
- Emails are not downloading or updating.
- The macOS is not updating or is very slow to update.
- You have got login or password related issues. Or you simply forgot the password to login.
- Your Apple keychain fails to start or function properly
- The Mac takes a lot of time to start up or shut down.
- Your iCloud fails to sync with your macOS device.
- You constantly get a spinning rainbow wheel when you launch applications.
- You have a got invalid or false permission issues.
- A malware or virus has taken over the Mac. We can remove the virus or malware and reinstall the macOS.
- You see persistent Google Chrome notifications that block your view.
- You have run out of space of, or your RAM is at fully capacity.
- Optimising your system for performance.
- Your PRAM, NVRAM and SMC are not functioning properly.
- You need a general macOS health check.
- You have got a concern about a macOS security issue and may require an audit.
Hardware repairs we do:
- External drives if plugged in never show up or take a lot of time to show up
- Fans running loud or just generally running warmer than usual
- Mac is not recognising devices such as keyboard, mice etc.
- Cracked MacBook / MacBook Air screen.
- Replace MacBook /MacBook Air batteries
- Mac Motherboard/Logic board Repairs
- Wi-Fi issues such as slow network performance.
Data recovery:
- We can recover data from accidental deletion
- Got a failing / failed hard drives or SSD? We can recover the data
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Mac Upgrade Services
Looking to upgrade your Mac devices performance?
Computer Technicians can help upgrade your Mac device so that it is faster, more responsive to common tasks or even photo editing!
Common upgrades we perform:
OS upgrades:
- Upgrade to the latest compatible OS for your device
- Application upgrades such as the latest Office suite.
- MacOS refreshes that aims to preserve your data while giving the OS a reinstall.
- Security upgrades
Hardware upgrades:
- SSD upgrades: to replace slow or failing hard drives
- RAM upgrades: aimed to improve speed for multitasking, gaming and photo editing.

Why Choose Computer Technicians?
Computer Technicians is proudly Melbourne’s most loved IT service with numerous reviews and accolades throughout the years. Our exceptional 5-star reviews speak for itself – we are ranked highly for our responsiveness, quality of service, friendliness and price.
With over 40 years in the industry – we can proudly say that there is no one better to provide expert and reliable Apple Mac Repairs in Melbourne.
We are Apple certified professionals who have undergone months of rigorous training in both Apple software and hardware so – we know the Apple environment inside out.
We have a ‘no guesswork’ policy meaning our engineers know the issue when they see it – be it a hard drive on its way out or something as small as a software sync issue.
What Causes Common Mac Issues?
It usually comes down to the age, Mac OS corruptions, typical usage and hardware issues.
- About 30% of the issues are entailed to general Mac OS issues – could an iCloud, permission or even a corruption within the OS.
- More than 25% of our repairs involve replacing slow Mac devices caused by a failing or faulty hard drive.
- A good percentage of our fixes these days involve fixing corruptions around malware and virus infections

Local Mac Repair Technicians in Melbourne

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Frequently Asked Questions
How much does it cost to repair a Mac?
The cost of repair depends on the extent of damage.
Prices could range from $100 for minor repairs to about $600 for major issues such as drive failures etc.
Best to get us to diagnose the issue for an exact figure.
Where can I go to get my Mac fixed?
We are mobile units so we come to you!
Should I fix my Mac or get a new one?
Good question!
If your Mac is a bit more than 8 years old – it would be impossible to source parts to repair. So in this case it maybe better to replace than to repair it.
How can I fix my Mac quickly?
- Reboot the Mac.
- Reset PRAM/NVRAM and SMC.
- Download DriveDx and check if your hard drive is still in good condition.
- Use any free antivirus software to scan and remove malware/viruses.
Or give us a ring for an appointment to fix up your MacBook/Mac device.
How long do these repairs take?
It really depends on the extent of damage to the mac device and the type of repair needed.
It could take anywhere from a day or two to a maximum of 2 weeks.
We will always keep you updated during the repair process.
Can you replace my MacBooks HDD with an SSD?
Yes if the drive is not soldered onto the motherboard. We can replace or upgrade the below models:
Year Range | Size | Model Number(s) | Storage Type |
---|---|---|---|
2009–2012 | 13″ | A1278 | 2.5″ SATA HDD/SSD |
2009–2012 | 15″ | A1286 | 2.5″ SATA HDD/SSD |
2009–2011 | 17″ | A1297 | 2.5″ SATA HDD/SSD |
Late 2012–Early 2013 | 13″ Retina | A1425 | Proprietary SATA/PCIe Blade |
Late 2013–Early 2015 | 13″ Retina | A1502 | Proprietary PCIe Blade |
Mid 2012–Early 2013 | 15″ Retina | A1398 | Proprietary SATA/PCIe Blade |
Late 2013–Mid 2015 | 15″ Retina | A1398 | Proprietary PCIe Blade |
2016 (Function Keys) | 13″ | A1708 | Proprietary PCIe Blade |
2016–2017 | 15″ | A1707 | Proprietary PCIe Blade (some configs) |