22 Tech Tips for Small Business Owners in 2022


The days of establishing a company being about finding a lucrative service or product are long gone. In this day and age, you will fail to develop your small business without relying on technology. Continue reading to discover 20 tech tips for every small business owners, like yourself.

1. Backup all your data on Cloud

Hacking attempts like ransomware assaults may harm your reputation. To avoid being spied on, you must safeguard yourself by using Cloud storage to store your data. If hackers break into your sensitive information, backing up your crucial files might help you stay safe.

You’ve probably heard the saying, “if it isn’t backed up, it doesn’t exist.” This is especially true for small businesses who cannot afford to lose any data. Store all your important data on a secure Cloud server or an external hard drive.

2. Use project management software

There are many software programs available to help small business owners keep track of deadlines, assigned tasks, and progress reports. Utilize one of these programs to increase your productivity and efficiency.

3. Create a budget and stick to it

Budgeting is key for any business, large or small. Determine what monthly expenses are necessary and what can be cut back on. Having a budget will help keep your finances in order and prevent you from overspending.

4. Outsource when possible

In today’s economy, there is no need to keep an in-house staff for every position. When possible, outsource certain tasks or projects to save on costs.

5. Take advantage of free marketing tools

There are many free marketing tools available online. Utilize these tools to promote your business without spending a lot of money.

6. Use email marketing

Email marketing is a great way to keep in touch with customers and let them know about special offers and events. Make sure your emails are interesting and relevant to your target audience. Offering coupons in your compelling email content can help drive your lead generation, conversion, and sales.  

QR code creation can enhance the effectiveness of this strategy. QR codes allow your email recipients to easily access the coupon by scanning it with their mobile devices. The interactive nature of QR codes can also increase customer engagement with your email content. Learn more about QR codes below.

7. Use social media

Social media is a great way to connect with customers and promote your business. Make sure you are using social media sites to reach your target audience.

8. Create a marketing plan

A marketing plan will help you focus your efforts and make the most of your marketing budget. Without a plan, you may be wasting time and money on ineffective marketing strategies.

9. Take advantage of online resources

There are many online resources available to help small businesses owners succeed. Use these resources to learn about new technologies and how to best use them for your business.

10. Be wary of technology changes

With new technologies emerging all the time, it can be difficult to keep up. However, it is important to be aware of changes in technology so that you can take advantage of them when possible.

11. Create a website

Each page should incorporate a strong call to action, guiding visitors towards desired actions like purchasing or contacting the business. This helps drive user engagement and conversions.  

Contact details should be prominently displayed, including a contact form, email address, and phone number. This makes it easy for visitors to get in touch and inquire about products or services.

12. Keep your website updated

Your website is often the first impression potential customers will have of your business. Make sure it is up-to-date and provides accurate information about your products or services.

13. Make sure your website is mobile-friendly

A majority of people now access the internet using their mobile devices. If your website isn’t mobile-friendly, they may not be able to view it correctly, which could lead to lost sales.

14. Invest in search engine optimization-

Search engine optimization (SEO) helps ensure that your website appears as high as possible in search engine results. This can help you attract more visitors to your site and potentially generate more sales.

15. Ensure your website is secure

With all the personal and financial information people input on websites these days, security is more important than ever. Be sure to install an SSL certificate on your site to protect your visitors’ data.

16. Create valuable content

People are always looking for helpful, informative content they can use. If you can provide this, they’ll keep coming back to your site – and maybe even tell their friends about it.

17. Invest in mobile marketing

With more and more people using smartphones and tablets, it’s important to invest in mobile marketing. Use responsive design to make sure your website looks good on all devices, and create apps or mobile-friendly versions of your website.

18. Make use of QR codes

QR codes are a great way to connect with customers on their smartphones. QR codes can be used for a variety of purposes, such as directing customers to your website, providing product information, or offering coupons.

If you’re distributing QR codes for the first time or to an audience that might not be familiar with them, provide clear instructions on how to scan QR codes using their smartphone cameras or a QR code scanning app.

19. Set up a blog

A blog is a great way to share news and information about your business with customers and potential customers. Make sure the content of your blog is interesting and relevant to your target audience.

20. Use social media advertising

Social media is a powerful tool that can be used to reach a large number of people at a relatively low cost. Use social media advertising to promote your products or services, and target your ads to customers in specific geographical areas.

21. Create a customer loyalty program

Customer loyalty programs are an excellent way to reward your best customers and encourage them to continue doing business with you. Offer discounts, free shipping, or other perks to customers who make frequent purchases from your store.

Offering coupons can significantly enhance your customer loyalty program for compelling reasons. By offering discounts exclusively to your loyalty program members, you make them feel valued, fostering a deeper emotional connection and increasing affinity. 

Customers receiving a coupon are more likely to visit your website or physical store to redeem it. This increased traffic leads to immediate sales and additional opportunities to upsell and cross-sell.

22. Offer free Wi-Fi

Offering free Wi-Fi is a great way to entice customers to stay in your store longer. It also provides a valuable service that can help attract new customers.

If you are a small business owner, and require help or advice, get in touch with one of our small business experts.

I am a computer engineer holding a bachelor's degree in Computer Science, complemented by a Master's in Business Administration from University of Strathclyde, Scotland. I currently work as a Senior IT Consultant in Melbourne, Australia. With over 15 years of...